SAP Knowledge Base Article - Public

2659845 - It is Not Possible to Hide the 'Send Directly By Email' Button In Document Generation - EC


Is there a way to hide/deactivate/remove the Send Directly By Email option under Document Generation within SuccessFactors Employee Central?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • Document Generation

Reproducing the Issue

  1. Search for an employee
  2. Click Take Action
  3. Select Generate Document 
  4. Notice the Send Directly By Email button



  • Currently, this button cannot be hidden or disabled.
  • If you'd like to see this functionality considered for a future release, please enter an Enhancement Request via SAP Customer Influence.

See Also

KB article 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products


SF success factors EC e-mail disable , KBA , LOD-SF-EC-DOC , Document Generation , How To


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions