Symptom
You want to customize the Message related to the Unsubscribe link of an E-mail Template
Environment
SAP Cloud for Customer Core Applications
Cause
For legal reasons, all marketing e-mails sent out must contain an Unsubscribe link that the receiver of the message can use to unsubscribe from future marketing messages.
This default link cannot be left out.
Resolution
The service related to this link is provided by a third party, hence the automatic message itself that the recipient would receive once they hit the link cannot be customized.
This is the designed system behaviour.
See Also
2544327 - Text in Unsubscribe Emails For Campaigns
SAP Help Centre
Keywords
Unsubscribe, Unsubscribe link, E-mail unsubscription, Marketing E-mails. , KBA , LOD-CRM-SC-EML , Email , LOD-CRM-MKT , Marketing , Problem