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SAP Knowledge Base Article - PreviewSymptom
The Tickets facet of an employee does not display any results, although the employee is linked to multiple tickets.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Employee, Ticket, Involved Party, Processor, Employee Responsible, Empty, No Results , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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