SAP Knowledge Base Article - Public

2660156 - Discard Changes in the Personalization Mode removes personalized queries

Symptom

Clicking on Discard Changes in the Personalization Mode also deletes end user queries in the selected screen.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Log into the system.
  2. Open any work center, e.g. Customers.
  3. Go to the view Accounts.
  4. Open Advanced Search and create a custom query and save.
  5. Click on the User menu.
  6. Select Start Personalization. 
  7. In the Personalization Mode click on the button Discard Changes

Cause

User defined queries are considered as personalization changes for a UI and will also be removed if a user decides to discard all personalization of a screen.

Resolution

This is the expected system behavior.

See Also

Personalize Your Screen

Keywords

Personalize Your Screen; custom queries; discard personalization; changes; personalization; Discard Changes; , KBA , changes , personalization , personalize your screen , fiori , rui , custom queries , discard personalization , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions