Symptom
When running a Data Subject Information Report, the event log says returns below error in permission
Unable to retrieve data for 'Employee Profile' due to: User doesn't have the permission for query operation: <userid>
Environment
Successfactors Data Subject Information
Reproducing the Issue
Please provide step-by-step instructions on how to reproduce your issue:
Step 2: Go to Data Subject Report
Step 3: Generate report for any user using your admin user
Step 3: Error response on event log is observed
Cause
Missing Permission(s) - Data Subject Information Service: Query failed for entity Background_VarPayEmpHistData-Comdirect. Code - COE_GENERAL_FORBIDDEN, Exception Message
Resolution
Enable "Manage Employee Data for Employees †" permission in RBP manage varpay permission
1. Go to Admin Center > Manage Permission Role
2. Find the role assigned to your User Admin
3. Enable "Manage Employee Data for Employees †" under Administrator Permissions > Manage Variable Pay
See Also
Additional Information :
1. See Link Data Subject Information Permission Guide.
2. How to get the event log for each report generated ?
2.1 Go to Generated Report on Report Tab and click on the arrow on leftside to navigate to the execution manager
2.2 Click on
Keywords
- Data Subject Information Service: Query failed for entity Background_VarPayEmpHistData-Comdirect. Code - COE_GENERAL_FORBIDDEN, Exception Message
- Data Subject Information
- GDPR