SAP Knowledge Base Article - Public

2660236 - Changes In Groupware Server Side Add-In Settings Are Not Applied For Users


You have changed settings on your Groupware Server Side Add-In, but these changes are not being reflected for your end users.


SAP Cloud For Customer


Changes done to the Groupware settings of a given profile are not reflected automatically to the users if they have been already assigned to the profile earlier, as they are able to customize some of the settings themselves.


If you want to enforce new settings to all users you must follow the steps below:

  1. Go to E-mail Integration Work Center.
  2. Go to Groupware Settings facet.
  3. Go to Organization tab.
  4. Select the corresponding organization which contains the profile where settings have changed.
  5. Click on the cogwheel icon.
  6. Click on the option Save and Apply Profile for All Users.


Groupware Add-In; Server Side Add-In; Settings; Profile; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions