When you log in into the SuccessFactors on the browser, you are redirected to the last used page that is not your landing page (the landing page configured in the KBA 2088628 - Personal Landing Page - Platform).
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Log in into your SuccessFactors instance;
- You are redirected to the last used page (not your landing page).
The default behavior is redirecting user to the last page visited if you close the tab/browser or have a timeout, unless you explicitly log out via the “Log Out” option in the menu.
Currently this behavior is limited to pages where there is a deep-link for the page (See attached for a list of deeplink pages)
(If there is querystring parameters in the URL for example sf/learing?destUrl= , system will also save that information and attempt to redirect to the entire URL page).
Pages without deep-link, will always log you back to the homepage (or the user's start page).
Note that Last Visited Page Info will be stored in the user's browser's local storage (no expiry date), therefore, if you switch to another browser or clear the browser storage or cache, you will not be redirected to the last visited page.
You can change this behavior by enabling the checkbox "Do not attempt to redirect the user to the last page visited when logging back in after session expiration." on Provisioning > Company Settings.
In case you do not have access to provisioning, we suggest that you engage your Partner or in case you do not have a partner, open a Customer Support Incident with the component LOD-SF-PLT-PRV.
Should the behavior be still persistent even with the mentioned feature enabled, you may clean all the browser's cookie and cache in order to avoid any possible caching issue from being the cause.
Note: This KBA is not applicable if the user is using the "logout" button to close the page.
Limitations of the feature :
As long as an app supports a deep-link for the pages, this behavior to re-direct to last page would work as expected. The lmitation here is that many of the SF module currently do not support deep-links at this time.
This will be in furture road maps before this feature is adpated accross all SF modules.
logon, redirect, homepage, last, timeout, session, terminate, recruiting, platform , UI-16750 , KBA , LOD-SF-PLT-HOM , Home Page , Problem