SAP Knowledge Base Article - Public

2660646 - Lead Status/Source Are Not Available in the List of Fields under Rule Type Field Update on Workflow Rules


Lead Status/Source are not available in the list of fields under rule type "Field Update" on workflow rules.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administration work center.
  2. Go to the Workflow Rules work view.
  3. Click New button.
  4. Fulfill the Description mandatory field.
  5. Choose the Business Object as Leads.
  6. Click Next.
  7. Define the conditions.
  8. Click Next.
  9. Select the Rule Type Field Update.
  10. Click "Add" under Field.
  11. Search the Status or the Source.

Both Status and Source are not available to be used by the user when creating a Workflow Rule for Field Update on Leads.


This is the current system behavior. If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

See Also

SAP Admin Guide - Workflows


Leads ; Status ; Source ; Workflow Rules ; Field Update , KBA , LOD-CRM-WKF , Workflow , LOD-CRM-LM , Lead Management , How To


SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805 ; SAP Hybris Cloud for Customer add-ins 1708