SAP Knowledge Base Article - Public

2660700 - Job Information Record not created upon Editing a Higher Level Position

Symptom

When making a Change to a Higher Level Position via Position Org Chart,  a new record doesnt get created on the Job Information History of the Incumbent with a Supervisor change

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  •  SAP SuccessFactors HCM Core - All Versions
  •  Employee Central - All Versions

Reproducing the Issue

  1. Navigate to Position Org Chart and Make changes to the Higher-Level Position on a Position XYZ
  2. After saving this change, navigate to the XYZ's Incumbent's Job information History Record
  3. A New Job info Record with a Supervisor change as per the new Position Hierarchy change is not created

Cause

This occurs due to the settings on the Position Type assigned to Position XYZ

Resolution

  1. Please ensure that the Position to Job Information Sync Configuration is maintained as per the KBA : 2529515
  2. Navigate to Manage Positions and check for the value on the Position Type field (E.g Position Type = Regular Position)

Position Type.jpg

  1. Goto Manage Data and look for this Position Type
  2. The Option: "Adapt Reporting Line if Position Hierarchy is changed?"  needs to be set to Yes

PositionType_RP.jpg

Keywords

SF, EC, Success factors, Employee Central, Pos2Job Sync , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-JOB , Job Information , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions