2660794 - Account Manager Can't See the Sales Orders Maintained on the Account

Symptom

The user ABC (ABC represents the User ID) has restrict access to Sales Orders based in the Restriction Rule 11 (Employee, Accounts (Account Team)) and this user is part of the Account Team of the account XYZ (XYZ Represents the Account ID), but he can not see the sales orders maintained on the Sales Order facet under the Account screen.

Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Sales Order, Account Team, Restriction Rule 11, Ship-to Party , KBA , LOD-CRM-ACC , Account , How To

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