Symptom
Getting the error "No amounts maintained for the specified age group of selected dependent with the selected combination of fields. Please contact your admin." when selecting insurance coverage during enrollment.
Environment
SAP SuccessFactors Employee Central: Global Benefits
Reproducing the Issue
- Go to Benefits in Employee's Profile.
- Select a Benefit and click "Enroll Now".
- Select a Dependent.
- An error displays: "No amounts maintained for the specified age group of selected dependent with the selected combination of fields. Please contact your admin."
Cause
This error occurs in the following scenarios:
If 'Age as-of Year' is selected as 'Enrollment Effective From Year' and Schedule period has 'Enrollment Effective From' '01/01/1900'.
Resolution
- Either use Age as-of Year' as 'Enrollment Year' in Insurance Rate Chart or
- Set 'Enrollment Effective From' as recent year in Benefit schedule period.
See Also
Keywords
No amounts maintained for the specified age group of selected dependent with the selected combination of fields, not relevant, global benefits, benefits, error when adding benefits, smoking, not relevant, no selection, automatic, manual, benefit, enrollment, job , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem