SAP Knowledge Base Article - Public

2660800 - Error "No amounts maintained for the specified age group of selected dependent with the selected combination of fields" when enrolling Benefits

Symptom

Getting the error "No amounts maintained for the specified age group of selected dependent with the selected combination of fields. Please contact your admin." when selecting insurance coverage during enrollment.

Environment

SAP SuccessFactors Employee Central: Global Benefits

Reproducing the Issue

  1. Go to Benefits in Employee's Profile.
  2. Select a Benefit and click "Enroll Now".
  3. Select a Dependent.
  4. An error displays: "No amounts maintained for the specified age group of selected dependent with the selected combination of fields. Please contact your admin."

Cause

This error occurs in the following scenarios:

If 'Age as-of Year' is selected as 'Enrollment Effective From Year' and Schedule period has 'Enrollment Effective From' '01/01/1900'.

Resolution

  • Either use Age as-of Year' as 'Enrollment Year' in Insurance Rate Chart or
  • Set 'Enrollment Effective From' as recent year in Benefit schedule period.

See Also

2753732 - Benefits - Not Able to Enroll New Dependents

Keywords

No amounts maintained for the specified age group of selected dependent with the selected combination of fields, not relevant, global benefits, benefits, error when adding benefits, smoking, not relevant, no selection, automatic, manual, benefit, enrollment, job , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions