Symptom
When creating/changing a job, after saving the changes applied, the field "Additional E-mail Recipients" is empty when you verify the job.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Access instance provisioning;
- Go to Manage Schedule Jobs;
- Create or edit a job;
- Insert an e-mail address in the field Additional E-mail Recipients;
- Save the job;
- Once you open the job again the field Additional E-mail Recipients is empty.
Cause
The jobs that do not send e-mail notifications do not allow users to save information on Additional e-mail Recipients.
Resolution
The system is behaving as expected, as jobs that do not deliver emails do not need Additional recipients.
Keywords
scheduled jobs, create job, change job, creating, changing, additonal e-mail recipients, provisioning, LOD-SF-PLT-NOT, LOD-SF-PLT-PRVR, jobs , KBA , LOD-SF-PLT-PRVR , Issues with Manage Provisioning Access Tool , LOD-SF-PLT-NOT , Email Notifications , Problem