SAP Knowledge Base Article - Preview

2661038 - E-Mail Sent out to a Customer via Workflow is Sending to all E-Mail Addresses Maintained.

Symptom

You have defined a workflow, where recipient determination is maintained for customer and you see it sends e-mail to all the address maintained.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

E-Mails; Workflow Email; Business Partners; Address; Contact of Account; Individual Account for Ticket; , KBA , contact , account , employee , email , partner , individual customer , LOD-CRM-WKF , Workflow , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , How To

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