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SAP Knowledge Base Article - PreviewSymptom
You have defined a workflow, where recipient determination is maintained for customer and you see it sends e-mail to all the address maintained.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-Mails; Workflow Email; Business Partners; Address; Contact of Account; Individual Account for Ticket; , KBA , contact , account , employee , email , partner , individual customer , LOD-CRM-WKF , Workflow , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , How To
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