2661184 - Customer Part Number Value is Missing Under Products Tab in Sales Order

Customer part number value is not fetching in product line item under product tab in sales order

SAP Cloud for Customer

1. Go to the Sales work center.
2. Go to the Sales order work center view.
3. Search and open sales order ID XYZ (XYZ represents of sales order ID).
4. Go to Products tab.
5. Here the customer part number field is blank in the line item.

Customer part number is not maintained under the subtab "Customer Part Number" under the "Sales" tab in "Product."

Kindly follow the below steps to maintain the customer part number with a combination of customer and sales data under the sales tab in the product.

1. Go to the Products work center.
2. Go to the Product Administration view.
3. Search and open product ID DEF (DEF represents of product id).
4. Go to the Sales tab.
5. Click on Add.
6. Maintain the sales data (Sales Organization and Distribution Channel).
7. Click on Add.
8. Select the sales data.
9. Go to the Customer part number sub tab.
10. Click on Add Row.
11. Enter the customer, customer part number, and description.
12. Save.

Sales Order, Products Tab, Customer part number is missing. customer part number value missing, sales order, products tab , KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-PRO , Products , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions