SAP Knowledge Base Article - Public

2661461 - Execution Manager Dashboard - Unable to retrieve data for 'Learning' due to : Could not build valid URI [LMS] [INT]

Symptom

When we schedule a Job in Execution Manager Dashboard, it fails with an error message "Unable to retrieve data for 'Learning' due to : Could not build valid URI"

LMS-INT.jpg

Environment

SuccessFactors Learning Management System

SuccessFactors Integration Centre

Cause

If the LMS URL is incorrect under the provisioning setting, we would receive this error message

Resolution

1) If you have your implementation/support partner who has access to your instance's provisioning site, please request them to go to Provisioning > Company Settings > SuccessFactors Learning Integration (Check both the LMS URLs and validate it. Please also make sure there are no leading or trailing space in that URL and if there are, remove them and save the changes)

2) If you do not have a partner implementing or supporting you currently, please raise a new support case under LOD-SF-LMS (Learning) and request us to update this on your behalf with the correct LMS URL that you want us to update the value with

Keywords

Execution Manager Dashboard lms issue, Unable to retrieve data for 'Learning' due to : Could not build valid URI, Execution Manager scheduled job failed , KBA , LOD-SF-INT , Integrations , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions