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2661660 - Error when adding payment information


When adding New Payment information details on the employee’s record, this is error is generated Rule "setBankData_PaymentInfoDetails" execution failed with error "[Error: could not access: paymentInformation; Since missing instance of paymentInformation] " This happens soon the Create button is pressed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors
  • Employee Central 2.0
  • Payment Information V3


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions


error when adding payment information, Rule execution failed with error, Error: could not access: paymentInformation; Since missing instance of paymentInformation, errorId=null, timestamp=null, errorMessage=Cannot read property 'name' of undefined, errorName=TypeError , KBA , employee central , successfactors , error when adding payment information , errormessage=cannot read property 'name' , rule execution failed with error , since missing instance of , business rule , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC-RUL , DO NOT USE - Business Rules & Event Derivation , Problem

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