SAP Knowledge Base Article - Public

2661677 - Document Generation Email Contains Blank Spaces / Lines

Symptom

The email received from Document Generation contains extra blank lines and spaces.

Environment

Employee Central - Document Generation

Cause

This is expected behaviour.

Resolution

The Rich Text editor used for the Document Generation Template adds extra spaces whenever line break ('Enter Key') is added in the Template Body.

Please Note:

When the content is copied from a Word document and pasted in the template body, this behaviour gains more prominence. Hence to keep the spacing impact to minimum we would recommend to type in the content directly in the Editor on Template creation screen.

Keywords

Document Generation, Document, email, space, spaces, lines, blank, empty, doc email, doc template, word, ECT-97860 , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Employee Central all versions