SAP Knowledge Base Article - Public

2662193 - Timestamp error when uploading PDF form in super admin

Symptom

Customer is trying to upload PDF form in Super Admin and getting timestamp error.

Reproducing the Issue

Go to Super Admin -> Forms -> Add Form -> upload form
You will get timestamp error

ChampaKali.PNG

Cause

Problem 1: Sometime form size may cause this issue. PDF Form may have too many fields prcoessing of which take more time.
Problem 2: Another possible cause could be extra spaces in the value entered in the Code field.

Resolution

For Problem 1:

If the PDF form has too many fields, it may increase the processing time and cause this time stamp error. Make sure that PDF form contains not more than the required number of fields.

In most of the cases issue will be resolved by optimising the size of the PDF form. 

Problem 2:
Make sure that there is no extra space in value entered in the code field.

See Also

2409416

Keywords

Timestamp error
PDF form upload. , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SAP SuccessFactors Onboarding 1805 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508