Symptom
- Customer Initiated Onboarding from RCM and Initiate button is greyed out in RCM.
- Customer deleted records in Onboarding side and they like to re-initate the onboarding for same candidate from same requistion(by making the initiate button active) again in RCM.
- Customer would like to know is it possible to re-enable the initate button again in RCM side.
Environment
- SAP SuccessFactors Onboarding 1.0
- SAP SuccessFactors RCM
Resolution
As per the current feature of Recruiting, once onboarding has been initiated for a candidate, it is not possible to initiate onboarding again for the candidate in the same requisition. It is necessary to create a new Job Requisition and hire the candidate again.
Keywords
Re-Initiate, Unable, Initiate, Button, Onboarding, RCM, Integration, Greyed, Out, Obd, Onb, Same, Candidate, Job, Requisition, Reinitiate , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To
Product
SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions