SAP Knowledge Base Article - Preview

2662384 - How to generate a trace file to troubleshoot issues - Download Manager

Symptom

  • Software Download Manager is erroring when trying to open the tool
  • Need a trace file to troubleshoot the Software Download Manager connection issues
  • Generate a trace file since there are issues running DLManager.jar application
  • Unable to connect to the Download Basket using the Software Download Manager
  • Need to capture errors in the Download Manager trace file called dlmanager.trc
  • The Download Manager is not connecting to the Download Basket


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Environment

  • Download Manager
  • Software Download Manager

Keywords

DM , FCMS , SAP Service Marketplace, patches, SAP notes , downloading , connection , connect , downloadbasket , softwaredownloads , xxsersapsmpsdm , proxy settings , proxy issues , SAP Note 574885 , proxy host , password issues , 401 , unauthorized error , software download manager , sdm , , KBA , XX-SER-SWFL-FCMS , SWDC File Content Management System (FCMS) Support Component , XX-SER-FORME , SAP for Me , How To

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