SAP Knowledge Base Article - Preview

2662384 - How to generate a trace file to troubleshoot errors with SAP Download Manager

Symptom

  • How to create a trace file for SAP Download Manager
  • Download Manager is erroring when trying to open the tool
  • Need a trace file to troubleshoot SAP Download Manager connection issues
  • Generate a trace file since there are issues running DLManager.jar application
  • Unable to connect to Launchpad Download Basket using SAP Download Manager
  • Need to capture errors in the Download Manager trace file called dlmanager.trc
  • SAP Download Manager is not connecting to the Download Basket in SAP ONE Support Launchpad


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Environment

  • SAP ONE Support Launchpad
  • SAP Download Manager Application

Keywords

SDM , FCMS , https://softwaredownloads.sap.com , SAP Service Marketplace, Download Manager, Download Basket, patches, SAP notes , downloading , connection , connect , downloadbasket , softwaredownloads , xxsersapsmpsdm , proxy settings , proxy issues , SAP Note 574885 , https://tech.support.sap.com , proxy host , password issues , 401 , unauthorized error , , KBA , XX-SER-SAPSMP-SDM , SAP Support Portal - SAP Download Manager , How To

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