SAP Knowledge Base Article - Preview

2662454 - Data load gets stuck in CPI-DS - SAP Cloud Platform Integration for Data Services

Symptom

  • Data load is hanging with blue arrow/triangle icon in View History window.
  • Task never finishes.
  • Task is shown as running but monitor log shows no records processed.
  • Trace log shows below and no progress is made:

    JOB:Submitting task to enqueuer
    JOB:Preparing ATL object
    JOB:Task submitted
    object prepared in <number>ms, size=<number>
    JOB:Task enqueued
    JOB:Task dequeued by agent <agent_name>, fetching ATL data
    JOB:ATL data retrieved in <number>ms, n/a
    JOB:Returning task to agent (/agent_request)
    ------------------ END OF TRACE ------------------

  • Task status shows running indefinitely.
  • No option visible to cancel / stop the task.
  • This is an intermittent issue and running the task again, it executes successfully.


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Environment

SAP Cloud Platform Integration for Data Services 1.0.11.xxxx

Product

SAP Cloud Integration for data services all versions

Keywords

LOD-HCI-DS, CPI, CPI-DS, HCI-DS, HCI, stuck, task, process, hang , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , EIM-HCI , SAP HANA Cloud Integration (Data Services) , Problem

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