SAP Knowledge Base Article - Public

2662461 - Unable to view Instructor Names when doing an admin search on Classes

Symptom

When performing a search on Classes as an administrator, the search results don't have a field that shows the assigned instructor on the Class. You still need to open each of the Classes to see who the instructor is.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in as an Administrator in Learning Administration >
  2. Go to Learning Activities >
  3. Go to Classes >
  4. Add a filter for "Instructor" >
  5. The search results will display, but there is no column for Instructor. You'll have to open the Class one by one to see who the instructor is.

Cause

This is expected behavior.

Resolution

The fields on the search results are hard coded. We cannot add the "Instructor" field on the search results from the UI.

We suggest that you submit this as an Enhancement Request. Kindly check out this KBA for submitting Enhancement Requests: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

LMS, Learning, SF, SucessFactors, Search, results, class, classes, Instructor, instructors, field, fields, filter, filters, name, does, not, appear, don't , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions