SAP Knowledge Base Article - Preview

2662483 - Item 10: No Item category could be determined when creating a Service Request - Solution Manager


  • Creating a Service Request from Service Catalog is giving errors:

    Item 10: No Item category could be determined
    Item 10: Conversion factors are invalid
    Date type specific customizing missing for date type SRV_START

    Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP Solution Manager 7.20


SAP Solution Manager 7.2


Non-SAP Services, SAP Services, Service Order, SMSO, ZMSO, SRV_START, SMIN_RESPF, Service Request, Item Category, SRVP , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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