SAP Knowledge Base Article - Public

2662995 - Section Comments Field is Visible on Mobile Performance Form When no Section Comment Permissions are Granted

Symptom

The section comments field is visible in the Goals or Competency section of the Performance Form on the Mobile app, even though no permissions are granted for section comments.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Open the form using the web version - notice that the section comments field is not visible.
  2. Open the form using the SuccessFactors Mobile Application, notice the section comments field is visible and shows "No comments added".

Cause

Due to the way the Mobile Application API pulls the form data, if the overall section comment is enabled in Manage Templates, the section comment field will appear.

Resolution

  • If the overall section comments are enabled, the field will be visible on the Mobile app.
  • Even if the permission is set to "none", the field will show "No comments added".
  • To disable the section comments field from displaying on the Mobile app, go to Manage Templates > Goal/Competency section > Disable the "Include an Overall Comment" setting:
 

Keywords

SF, success factors, PM, PMGM, Form, Review, Section Comments, permissions , KBA , LOD-SF-PM-MOB , Mobile Interface , Problem

Product

SAP SuccessFactors Performance & Goals all versions