SAP Knowledge Base Article - Public

2663111 - Address Field For The Account Not Displayed As Per Expectation In Sales Order

Symptom

You have maintained all the required details for the address, in the account master data and you feel the same is not displayed correctly in the Sales Order document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Sales Order view.
  3. Search for the document XYZ. (XYZ refers to the Sales Order ID)
  4. The Account DEF, does not display the entire address. Address Line 1 and Address Line 2 is not displayed.
  5. Click on the Account DEF.

The Address Line 1 and Address Line 2 has been maintained.

Cause

The Sales Order UI only shows certain important information. The Street/House Number, Postal Code/ City and State will be displayed.

Resolution

The Address Line 1 and Address Line 2 information, can be viewed by clicking on Address Details hyperlink, below the Account in the Sales Order screen.

Keywords

"Address Line", "Sales Order" , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign all versions