SAP Knowledge Base Article - Preview

2663432 - Status Requires Work Not Visible In Ticket Due To Error Message 'Please enter a party with role Planner'

Symptom

You receive error message 'Please enter a party with role Planner' and status Requires Work is not available for selection in Tickets.


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Environment

SAP Cloud For Customer

Product

SAP Hybris Cloud for Customer add-ins 1711

Keywords

Ticket, Requires Work, Planner , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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