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SAP Knowledge Base Article - PreviewSymptom
When you try to open an attachment of “.rfc822" type in an email, the error message occurs as “It’s possible the file is already open, or you don’t have permission to open it”.
Another common scenario is that you see "noname" attachment files which you cannot open due to security error messages.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
ticket, attachment, interactions, mime, mime type, msg, eml, rfc822, message/rfc822, file, e-mail, contains macros, security guidelines, noname.msg, noname.eml , KBA , msg , rfc 822 , noname.msg , LOD-CRM-SC-EML , Email , Problem
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