Symptom
The customer uploads the candidates via API but if you do a resume/cover letter search for the uploaded candidate, it will not return the candidate in the search results.
Environment
SAP SuccessFactors Recruiting Management
Cause
While uploading the candidate the customer wouldn't have maintained the payload to make the resume/attachment as searchable.
Resolution
For those candidates, you need to run a update query for the searchable property under attachment entity to be true.
sample update query
"resume":{
"__metadata":{
"type":"SFOData.Attachment"
},
"module":"RECRUITING",
"moduleCategory":"RESUME",
"fileContent":"*********************",
"fileName":"*****.pdf",
"searchable":true"
}
}
Post this update, attachment index needs to be performed for the resume to be searched.
Keywords
resume search, Attachment , candidate uplaod via API , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem