2664628 - ​[[INTERVIEW_DATE]]​ not supported in Interview Assessments Outstanding Trigger - Recruiting Management

When using the token [[INTERVIEW_DATE]] to the Interview Assessments Outstanding trigger, a notification message says Token not applicable for selected trigger:

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SAP SuccessFactors Recruiting Management

1. Create an email template via Admin center -> Manage Recruiting Email Templates

2. Use the token [[INTERVIEW_DATE]] and add it to the trigger Manage Recruiting Email Templates and you will get the following messages:

• Manage Recruiting Email Templates - Trigger: Interview Assessments Outstanding does not support [INTERVIEW_DATE] token(s)
• Recruiting Email Triggers - Tokens not applicable for selected trigger - [[INTERVIEW_DATE]]

This is an expected behavior, the Interview Assessments Outstanding trigger does not support [INTERVIEW_DATE]], the trigger is used as a reminder if an Interview Assessment form has been incomplete for [N] days. the interview date for this trigger is internally managed via a code and there is no requirement of explicitly mentioning it into the template.

If you wisht to further enhance the functionality of this trigger, you may need to raise an enhancement request by following the steps provided in KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

2486056 - Token Validation in Recruiting Email triggers and Manage Recruiting Email templates - Recruiting Management - SAP for Me

Interview Date, [[INTERVIEW_DATE]], Interview Assessments Outstanding, Recruiting Email Triggers , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem