2664655 - Error in Employee Export or Export Extended User Information

Once a user tries to perform an Employee Export or Export Extended User Information, an error occurs.

**All images used in this article are from an internal system.**

SuccessFactors BizX Foundations

1. Go to Admin Center > Employee Export or Export Extended User Information;
2. Error message is displayed in Employee Export:

3. Error message is displayed in Export Extended User Information:

This error is related to the S2 Scheduled Jobs not enabled after an Instance Refresh was done.

Open an case under component "LOD-SF-PLT-JOBS", and inform the issue, so Cloud Product Support can engage Operations team to check if the S2 Scheduled Jobs are enabled or disabled.

employee export error export extended user information s2 scheduled jobs COSD-25997 UDF export , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem