SAP Knowledge Base Article - Public

2664679 - Application Error on Deleting Candidate Document - Recruiting Management

Symptom

This article describes one of the root causes for an Application Error on Deleting Candidate Document.

Environment

SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

1. Go to Recruiting.

2. Go to Candidates.

3. Open a Candidate Profile.

4. Delete any attachment and click on OK.

delete_img.png

5. The Error ID may differ but you will get a fingerprint which is as follows: fingerprint=a2a85bf7e8ec2a099f37fa190ad1cc96278019d1.

Cause

The attachments were saved through OData API with ModuleCategory = "Attachments," which is not the expected ModuleCategory.

Resolution

The fix for this issue requires that module category be ignored on deletion. This feature is being considered for enhancement. If you encounter this issue, please file an enhancement request on the SuccessFactors Community to add weight to this request.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

Attachments; Candidate; fingerprint=a2a85bf7e8ec2a099f37fa190ad1cc96278019d1; , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors HCM Core 1711