SAP Knowledge Base Article - Preview

2665215 - "Work item is not in the users work inbox" error when replying OWP PDF


User receives the OWP e-mail and replies the PDF after completing the task, however instead of success e-mail the user received the following error:

"Error exists in the backend"

"Work item xxxxxxxxx  is not in the users work inbox"



  • SAP GRC Process Control 10.0
  • SAP GRC Process Control 10.1
  • SAP GRC Process Control 12.0


SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0


delegation, not in users inbox, owp email error, backend, workitem, work item. , KBA , GRC-SPC-MD , Documentation and Master Data , GRC-SPC-AC , Automated Controls , GRC-SPC-SA , Survey and Assessment , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.