SAP Knowledge Base Article - Public

2665324 - Request Feedback option not appearing in CPM

Symptom

Although "Enable Activity Feedback" and "Enable Achievement Feedback" have enabled in Continuous Performance Management page, the Request Feedback options in the Activities, Achievements, and Feedback tabs in CPM still do not appear.

Environment

  • SAP SuccessFactors Continuous Performance Management
  • SAP SuccessFactors Performance Management

Cause

The option "request feedback" is not showing up in CPM due to the below missing functionality in RBP > Affected Role > Permission > Continuous Performance User Permission > Limit about whom feedback can be requested

Resolution

In order to correct this scenario is necessary to provide the permission "Limit about whom feedback can be requested" in target user role based permission.

Note: Users can only request feedbacks for themselves and their direct reports. Moreover, the Continuous Feedback page displays channels specific to the user and user's direct reports, indicating that only line managers can request feedback for their direct report

See Also

Enabling Features in Continuous Performance Management

Requesting Feedback

Role-Based Permissions for Continuous Performance Management

Keywords

Missing request feedback, feedback button, CPM Feedback, Activities feedback, continuous feedback,line managers,direct reports ,Enable,Performance Management,Enable Activity Feedback, Enable Achievement Feedback ,Continuous Performance Management page, CPM , Continuous Performance Management ,Request Feedback , Activities, Achievements, Feedback, Limit about whom feedback can be requested, RBP  , Permission, role,  Continuous Performance User Permission ,direct reports ,Continuous Feedbacks,channels , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem

Product

SAP SuccessFactors Performance & Goals all versions