Symptom
Business users can find and view customer accounts even though they are not assigned to the sales unit.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Work Center Account Management.
- Go to the View Accounts.
- Show all accounts.
- Find accounts assigned with a sales unit which is not assigned to the user.
Cause
This is the expected system behavior.
Resolution
Access restriction for accounts in Account Management is based on responsible employee instead of sales unit. Therefore, any sales unit assignment will not be considered.
See Also
Keywords
Account, Kundenkonto, Access, Zugriff, Search, Suche, View, Ansicht , KBA , SRD-CRM-ACC , Account Management , SRD-CC-IAM , Identity & Access Management , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public