SAP Knowledge Base Article - Public

2665516 - Adding Distribution List as an IT Contact

Symptom

You want to add the Distribution list as an IT contact.

Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Resolution

IT contact can be created for one specific user e-mail ID either by Assigning User to new contact or Assign to existing contact (existing Business User) in the system as well as you can assign new contact where you can mention the distribution list e-mail ID.

Keywords

Distribution list as an IT contact, e-mail ID, byd, c4c , KBA , distribution list as an it contact , it contact , SRD-CC-CI-CCS , ByD Service Control Center , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions