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SAP Knowledge Base Article - PublicSymptom
You want to add the Distribution list as an IT contact.
Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Resolution
IT contact can be created for one specific user e-mail ID either by Assigning User to new contact or Assign to existing contact (existing Business User) in the system as well as you can assign new contact where you can mention the distribution list e-mail ID.
Keywords
Distribution list as an IT contact, e-mail ID, byd, c4c , KBA , distribution list as an it contact , it contact , SRD-CC-CI-CCS , ByD Service Control Center , How To
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
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