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SAP Knowledge Base Article - PreviewSymptom
In the Ticket's item, the drop-dowm option of column Serial Id shows message as No items found.
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Environment
SAP Hybris Cloud for Customer.
Product
SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Cloud for Customer add-ins 1811 ; SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer add-ins 1905
Keywords
Serial Id missing in Ticket Item, No items found , KBA , serial id in ticket overview , maintain serial id in ticket header , LOD-CRM-SRP , Service Request Processing , LOD-LE-IBA-IPO , Installation Point , Problem
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