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SAP Knowledge Base Article - PreviewSymptom
You upload a Service Category Catalog in a language that contains special characters (eg. Arabic, Chinese etc.), but the values are just shown as a number of question marks in the system.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service Category; Catalog Upload; Arabic; Chinese; Japanese; Russian; Question Mark; ??; Not Displayed Correctly; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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