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2665847 - Encounter "strerrorU16 encountered invalid UTF-8" when starting sapinst

Symptom

After the installer is started up, you open browser and paste the following URL to access the GUI.

https://[<hostname>]:4237/sapinst/docs/index.html


However after input username and password, it shows blank in the web browser.
 
At the meanwhile, the following message can be seen in the command prompt.

--- Unicode interface [/bas/749_REL/src/flat/nlsui1.c line 1257] pid = 17301538
time = 1529888253:
Cmdline :

strerrorU16 encountered invalid UTF-8
 82                                              |.               |
Characters previously read:
All bytes to process
 82 b1 82 cc 83 70 83 58 96 bc 82 cc 83 74 83 40 |.....p.X.....t.@|
 83 43 83 8b 82 dc 82 bd 82 cd 0a 83 66 83 42 83 |.C..........f.B.|
 8c 83 4e 83 67 83 8a 81 5b 82 cd 91 b6 8d dd 82 |..N.g...[.......|
 b5 82 dc 82 b9 82 f1 81 42                      |........B       |

 


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Environment

Software Provisioning Manager 1.0

Microsoft Internet Explorer 11

Product

SAP NetWeaver 7.0

Keywords

strerrorU16, UTF-8, Blank, SWPM, sapinst , KBA , BC-INS-FWK , sapinst, slcb, elmbridge, elm replication service , Problem

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