SAP Knowledge Base Article - Public

2665889 - Cannot Define Workflow Rule Condition with Extension Field


You want to define a Workflow Rule with an extension field but you are not able to find the specific field in the dropdown list under 'Define Conditions' step.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the Workflow Rules work center view.
  3. Create a new Workflow Rule.
  4. Enter a Business Object and set the Timing accordingly.
  5. Navigate to step 2 Define Conditions and Click Add Group.
  6. You cannot find the specific field in the dropdown list.


The Field Type Value of the extension field might be defined as URL.

Workflow condition evaluation for field of type cannot support for URI (URL link, such as e-mail address).


You could change the Field Type of the extension field to other value, the supported values are: Text, Quantity, Time, Value Help and Indicator.

Then it should come in dropdown list while condition evaluation.


Workflow Rule; Define Conditions; Extension Field; Type ; , KBA , LOD-CRM-WKF , Workflow , How To


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