SAP Knowledge Base Article - Public

2665922 - Work Order Import fails with error : Cannot find corresponding referred object by keys: [vendor.vendorCode]

Symptom

When trying to import work orders for contingent workers, an error occurs stating that system cannot find the vendor codes that are referenced in the import file, even if the vendors are created with the code that is referenced and are active and valid at the time of import.

Environment

SuccessFactors Employee Central: Contingent Workforce Management

Reproducing the Issue

  1. Go to Import and Export Data
  2. Download the template for Work Order
  3. Fill the values and import the work order file
  4. Go to Monitor Jobs and Download Status of the failed import

Error on work order import.png

Cause

The field 'effectiveStartDate' is not visible in Work Order object definition, hence does not come up in the import file. This field is needed when importing work order

Resolution

Either make the field editable in Work Order object definition, so that it comes up in the import template or add the field manually in the template.

Keywords

Work Order, Import, error, vendor code, employee central, contingent worker , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors HXM Core all versions