SAP Knowledge Base Article - Public

2666082 - Error When Editing the Employer Contribution Field for Pension Benefit During Enrollment

Symptom

When attempting to edit the Employers Contribution field in Pension enrollment, you see an application error

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

  1. Navigate to the Benefits section
  2. Enroll for Pension Benefit
  3. Insert an Employer Contribution
  4. Error pops up > click OK and system hangs

Cause

The benefitPensionEnrollmentContributionDetail from the BenefitEnrollment object, was set as "Not Visible" in configure object definition.

benefit1.png

Resolution

It should be set to Editable.

benefit2.png

Once changed you will no longer see the error.

Keywords

Pension, 27baa4213b15b0a73e3329cc99745749e15ca950, Employer Contribution error, benefits error , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions