Symptom
When attempting to edit the Employers Contribution field in Pension enrollment, you see an application error
fingerprint=27baa4213b15b0a73e3329cc99745749e15ca950
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
- SAP SuccessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Navigate to the Benefits section
- Enroll for Pension Benefit
- Insert an Employer Contribution
- Error pops up > click OK and system hangs
Cause
The benefitPensionEnrollmentContributionDetail from the BenefitEnrollment object, was set as "Not Visible" in configure object definition.
Resolution
It should be set to Editable.
Once changed you will no longer see the error.
Keywords
Pension, 27baa4213b15b0a73e3329cc99745749e15ca950, Employer Contribution error, benefits error , KBA , LOD-SF-EC-GBF , Global Benefits , Problem