2666252 - Can Email Templates Created in Document generation Be Used for EC and MDF Alerts?

Document generation templates can be used to send workflow emails. Is this possible for EC & MDF Alerts as well?

in other words: 

• Are Document Generation templates supported for Employee Central (EC) and MDF Alerts?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central
• Document Generation
• Alerts

• Alerts are intended to be a simple notification to make aware that there is an upcoming change in an employees data. 
• How to Build Customizable Alert Notifications Using Document Generation

As of 2H2025, Document Generation templates are supported for EC and MDF Alerts. 

Previously, you had to customize alert notifications by inserting variables in the alert header and description text. This legacy method is still supported. However, if you provide header and description text and specify an Alert document generation group, the new Document Generation method takes precedence. To save an alert message, you must choose one method and provide the required details.

Creating Custom Alert Messages

• 2315275 - Employee Central - Workflows & Alerts
• 2856599 - 1911 - Rule Scenario Base Objects Used in Alert Triggering Rules for Employee Central Data Objects - Generate Alerts for Employee Central Data
• 2156278 - How to set up EC Alerts and Notification using Business Rules
• 2757243 - Termination reminder alert
• 3322740 - How To Create Alert Rule For Custom Probation End date Field in Employment Details

EC Alerts, Document Generation, e-mail notification, ECT-65379,  , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Product Enhancement