SAP Knowledge Base Article - Public

2666252 - Can email templates created in document generation be used for EC and MDF Alerts?

Symptom

Document generation templates can be used to send workflow emails. Is this possible for EC & MDF Alerts as well?

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Cause

Alerts are intended to be a simple notification to make aware that there is an upcoming change in an employees data. It should not be used to generate a very specific message.

Resolution

Currently Document Generation templates are not supported for EC and MDF Alerts.

Keywords

EC Alerts, Document Generation, email notification, ECT-65379 , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Problem

Product

SAP SuccessFactors HCM suite all versions