SAP Knowledge Base Article - Public

2666280 - Error Message: "Error during application log access; action failed"

Symptom

You receive the error "Error during application log access; action failed" in the application log of a Mass Data Run.

Environment

  • SAP Cloud for Customer.
  • SAP Business ByDesign.
  • SAP Cloud Application Studio.

Reproducing the Issue

  1. Log into tenant.
  2. Go to your Mass Data Run Workcenter.
  3. Check the application logs of the specific job.

Cause

The error "Error during application log access; action failed" comes when you raise messages in the script file using a parameter with type "LANGUAGEINDEPENDENT_LONG_Description".

Resolution

Change the data types used in the messages raised from "LANGUAGEINDEPENDENT_LONG_Description" to "Text"

Keywords

Mass Data Run; Application Log; Error Message; Application Log Access; Action Failed , KBA , AP-RC-BDS-MDR , ByDesign Studio Mass Data Run , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud Applications Studio all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions