Symptom
Offboarding event triggered before approval of termination workflow
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Trigger termination workflow by terminating an employee from system.
Cause
Offboarding event triggered from EC by executing the function "Trigger Worker Termination Event()". This function is executed by triggering a business rule(refer screenshot) after successful approval of termination workflow. Hence this rule should be assigned to jobInfo HRIS element with Event Type "OnPostSave".
If this business rule is assigned to jobInfo HRIS element with Event Type "OnSave", the rule will be triggered and function "Trigger Worker Termination Event()" will be executed even before saving(while triggering the workflow) the record into the system.
Resolution
Check the Event Type of the business rule which executes the function "Trigger Worker Termination Event()" and make sure Event Type is "OnPostSave".
If the Event Type is "Onsave", change it to "OnPostSave". This will stop triggering the offboarding event before approval of termination workflow.
See Also
Keywords
Offboarding event, Trigger Offboarding event, Offboarding event before approval, Offboarding event before termination , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem