Symptom
- Missing Address Country Specific Field in Emergency Contact Import Template
- Cannot See Address Country Specific Field in Emergency Contact Import Template
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Import Data
Reproducing the Issue
- Go to Admin Center -Import Employee Data
- Select Download Template
- Emergency Contact
- Click: Available Data Fields
- Generate Template
Cause
Missing configuration issue
Resolution
- Go to Admin Center -Company and Logo settings.
- Enable Feature: Enable CSF support for Address in Emergency Contact and Personal Relationships
- Save
Special SAP Note:
- Import: Respect CSF for Emergency Contacts and Person Relationships (Dependents)
- if this switch is enabled, the template will have the metadata with CSF fields for CSF for both Emergency contact and Person Relationships
Test:
- Go to Admin Center -Import Employee Data
- Select Download Template
- Emergency Contact
- Click: Available Data Fields
- Generate Template
Keywords
ECT-23536, Country Specific Address field in Emergency Contact, Import Template, Person Relationships, Import , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem
Product
SAP SuccessFactors Employee Central all versions