SAP Knowledge Base Article - Public

2666373 - Missing Address Country Specific Field in Emergency Contact Import Template File

Symptom

  • Missing Address Country Specific Field in Emergency Contact Import Template
  • Cannot See Address Country Specific Field in Emergency Contact Import Template 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Import Data

Reproducing the Issue

  • Go to Admin Center -Import Employee Data
  • Select Download Template
  • Emergency Contact
  • Click: Available Data Fields
  • Generate Template

333Pers_logic.png

Cause

Missing configuration issue

Resolution

  • Go to Admin Center -Company and Logo settings.
  • Enable Feature: Enable CSF support for Address in Emergency Contact and Personal Relationships
  • Save

Special SAP Note:

  • Import: Respect CSF for Emergency Contacts and Person Relationships (Dependents)
  • if this switch is enabled, the template will have the metadata with CSF fields for CSF for both Emergency contact and Person Relationships

6333Pers_logic.png

Test:

  • Go to Admin Center -Import Employee Data
  • Select Download Template
  • Emergency Contact
  • Click: Available Data Fields
  • Generate Template

4333Pers_logic.png

Keywords

ECT-23536, Country Specific  Address field in Emergency Contact, Import Template, Person Relationships, Import , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem

Product

SAP SuccessFactors Employee Central all versions