SAP Knowledge Base Article - Public

2666399 - Error 'IBAN required for country ABC to support SEPA payments' Comes When Adding Payment Bank Information for a Non-European Employee

Symptom

You try to maintian a European payment bank for a non-European employee, however, system does allow to add IBAN code from UI which is required for payment.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Personnel Administration work center.
  2. Go to Employees view.
  3. Search for Employee ID XYZ(XYZ represents employee ID).
  4. Select the row and click on Edit.
  5. Move to Personal Data tab and navigate to Payment Information sub tab.
  6. Click on Add Row under section of Bank Accounts.
  7. Maintain a European bank.

Error 'IBAN required for country ABC(ABC stands for the country of bank) to support SEPA payments' prompts. You notice that the IBAN field is not visible as well. The field is not available for selection even using Personalize or Adapt modes.

Cause

As per current functionality, IBAN field is visible in the personnel file of the employee whose country of employment is a European country. However, adding IBAN field in the personnel file of employee belonging to a non-European country would be a new requirement.

Resolution

Currently the workaround to add an account with an IBAN for a non-European employee is to login as a active employee using employee credentials and maintain bank details with following steps:

  1. Go to Home work center.
  2. Go to Self Services view.
  3. Open Edit Reimbursement Settings.
  4. In the first step, choose Select Use Separate Settings for Expense Reimbursement, click on Next.
  5. Select payment method as Bank Transfer and then click on New Bank Account, maintain Bank Details (IBAN field is available on this screen) and save the changes.

The same bank account will now be available in the personnel file as well.

Keywords

IBAN missing, European country, payment bank , KBA , SRD-HR-PAD-US , USA , Problem

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0