SAP Knowledge Base Article - Public

2666892 - Use Email as External Applicant userId - Recruiting Management


This article provides information the Provisioning opt-in called "Use email as external applicant user ID" and how this may affect the external candidate account creation.

Please notice that enabling/disabling this functionality requires access to the system backend. This article is being set as external just so Implementation Partners may find this information.

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SAP SuccessFactors Recruiting Management


The setting is found under Provisioning > Company Settings.

  • When this option is disabled, the primaryEmail (username) and contactEmail (email) fields are both available on the create account screen.
  • When this option is enabled, only the contactEmail (email) field is available on the create account screen, and the primaryEmail (username) field is hidden and will be set to the same value by default. This is the preferred setting for most client instances.
  • The primaryEmail field is the unique identifier for the external candidate. It is not possible to create two external candidates in a single instance with the same primaryEmail value.

Candidate creation page with the functionality DISABLED:



Candidate creation page with the functionality ENABLED:



Email, external, applicant, userId, Password, Reset, Email , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To


SAP SuccessFactors Recruiting all versions