Symptom
When you try and save the Survey the error message ''Signature item can be added only once is triggered''.
Environment
SAP Cloud for Customer
Reproducing the Issue
-
Go to the Surveys work center.
- Open the Surveys view.
- Open the Survey ABC (ABC represents the Survey ID).
- Go to the Design tab.
- Select the Add button.
- In the Question Type field, select Signature.
- Select the Ok button.
- Select Save.
- Error message ''Signature item can be added only once is triggered'' is triggered.
Cause
You have already added the question type Signature to the Survey. This type can only be added once per Survey.
Resolution
This would be considered a new feature request and should be added as an idea to the Customer Influence site: https://influence.sap.com/SAPCloudforCustomer
Keywords
KBA , surveys , design , 'signature item can be added only once , LOD-LE-SUR-DEF , Survey definition = design time , Problem
Product
SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808