SAP Knowledge Base Article - Public

2667164 - How to Use 'Goodwill' and 'Warranty' Within Gross Price

Symptom

You want to use Goodwill or Warrenty in Special Surcharges or Discounts.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Product and Service Portfolio work center.
  2. Select the Special Surcharges, Special discounts view.
    You can see that there are three different options:
  • Working condition.
  • Coverage Warrenty.
  • Coverage Goodwill.
  1. Click into the same view in the gross pricing area.
  2. Go To View Special Surcharges, Special discounts (gross price).
    You can see that only 'Working Conditions' are available.

Cause

The system does not provide a Special Surcharge with Warranty for gross pricing.

Resolution

This is the expected system behaviour.

Keywords

Goodwill, Sonderrabatt, Warranty, Bruttopreis, Gross Price, Discount Price, Extension Field , KBA , AP-PRC-PC , Calculation , Problem

Product

SAP Business ByDesign all versions