Symptom
- When using Desktop Connection for CRM to connect to a gateway server, the connection failed.
- The following error messages were triggered during the attempted connection:
Login failed; re-enter your user data
The underlying connection has been closed: Unexpected error while sending
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
- Desktop Connection for SAP CRM
- Desktop Connection for SAP CRM, enterprise edition
Product
Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
Spnego, x509, SAML, SSO, Single Sign-On, Gateway, , KBA , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , CRM-BF-DCN , Desktop Connection for SAP CRM , Problem
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